Payment
Payment on www.lawadesign.dk is operated by PayPal and Stripe (credit card operator). Data is sent through SSL (Secure Socket Layer) connection. The payment is captured first after product's fulfillment.All prices are with tax included, unless stated otherwise.
As soon as we receive your order, we send an e-mail with an order confirmation to you. This e-mail will include the total price and order number.
Invoice will be attached to the product. Invoice is also a warranty proof.
Shipping
All parcels are delivered with PostNord, unless another shipping option has been selected.Shipping will be processed within 4 working days, unless product description states otherwise. LAWA DESIGN is not responsible for shipment delays caused by a delivery company.
Shipping price depends on the product and destination. Please see the shipping price in checkout page.
All products are carefully packed. Packaging is included in the price.
There are no extra credit card fees.
Customs are covered by the Client.
Return & Refund Policy
If you are unhappy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item LAWA DESIGN will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Shipping address:
LAWA DESIGN
att. Ewa Bryzek
Samsøgade 7, 4th
2100 Copenhagen
Denmark
mail@lawadesign.dk
Please allow 1-2 weeks for your return to be processed.
LAWA DESIGN will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Download Return Form
Warranty
All LAWA DESIGN products are covered with 2 years of warranty in case of manufacturing or material defects. Warranty does not cover:- Failure or damage caused by inattention, carelessness or improper use.
- Failure or damage cause by fire or water, or natural forces/disasters such as earthquakes.
- Aesthetic changes that occur during normal wear and tear and aging.
Please notify us (mail@lawadesign.dk) in case you notice defects covered by this warranty. We refund all costs connected to the product return, also shipping cost.